Are you not satisfied with your order? We think that is very unfortunate and we are happy to hear what we can do to satisfy you.
You can return your order up to 14 days after delivery. We ensure that the purchase amount (if desired) will be on your account within 5 working days after receiving the return shipment.
Easy return in 3 steps:
Step 1: Fill in the return form.
Please contact us to request apply for a return.
Step 2: Send your order.
Send the items, together with the completed return form, to the address on the return form. Make sure you provide the package with a Track and Trace code. As a sender, you are responsible and we do not want misunderstandings to arise.
Step 3: Receive the purchase amount in your bank account.
As soon as we have received the package, we will ensure that the purchase amount is returned to your bank account within 5 working days.